Easy to Plug In
Direct integrations with Shopify, Shopify Plus, WooCommerce, Magento and BigCommerce. App-based or API — you choose.
Flexible First Mile
Drop-off, home collection, and fully paperless options including QR codes and digital labels, across all markets.
Clear Data & Analytics
Real-time visibility into what's coming back, why, and from where. Track SLAs by country, return reasons, and reject rates.
End-to-End Control
Every return flows through the SkyNet network — not a patchwork of subcontractors. One partner, one accountable chain.
Refunds & Exchanges
Full or partial refunds configured per market. Size, colour or replacement exchanges — customer choice.
Keep-the-Item Options
Gift cards, store credit, and keep-the-item refunds for non-returnable items — reduce reverse logistics cost.
Smarter Global Returns
Less support workload, smoother customer experience — from integration to resolution.
Plug In Anywhere
Integrations & Flexibility
Connect your existing stack in minutes — no rip-and-replace required.
Your Platform
What We Track
- Returns SLAs by country (creation → pickup → processing → refund)
- Total value & volume by market · Reasons for return and reject rates
- Created but not sent — started but never shipped
Why It Matters
- Spot product & sizing issues · Tweak policy by market
- Reduce unnecessary Returns · Evidence for disputes & chargebacks
of consumers check your return policy
before completing a purchase
Standard Verification
Correct item? Correct condition? Within policy? Every return is checked before approval.
Optional Full Grading
Camera-powered A/B/C grading for resale, outlet or liquidation — AI-assisted condition scoring maximises recovery value on returned stock.
Transparent Rejects
Clear reasons and photographic evidence for every reject. No disputes, no ambiguity.
Customer Resolution
Interactive communication to resolve issues - reducing chargebacks and unnecessary escalations.
How We Compare
We Offer Both The Technology And The Network — So You Don't Have To Choose Between Them
One Clean Consolidation Per DC
RMA Information
Included with every consolidation — linked to the original order.
Line-Level Detail
Ready to receive into your WMS or ERP without manual re-keying.
ASN-Ready Data
Structured to create an advance shipment notice instantly on arrival.
Approved vs Rejected
Clear split so your team knows exactly what to expect at the dock.
Live in 60+ CountriesLIVE
What This Means for You
Faster Refunds
More predictable refunds and exchanges, every time.
Lower Cost
Reduce cost per return through consolidation & scale.
Less Warehouse Pain
Consolidated loads arrive clean and ready to receive.
Better Insight
Visibility into return behaviours, fraud, and SLAs.
No Rip-and-Replace
Fits your existing platform — go live in days.
Next Steps
Audit
Review current Returns flows & pain points
Connect
Map integrations (Shopify, OMS, WMS)
Pilot
Go live in one or two key markets
Scale
Expand across our 60+ country network